Retaining your best staff

When it comes to creating a successful business, there’s very little more important than it’s employees. They need to be team players. But they also need to be able to think for themselves and work productively. They need to be able to follow instructions, but also to offer feedback and question things that don’t seem right. They need to be hard workers, that are always willing to learn. The best team should be made up of employees with skills that compliment each other and add to the team. They should be knowledgeable and able to provide excellent customer service. You will also want these fantastic staff to be loyal.

It’s a lot to ask, but there are plenty of people out there that fit the bill. When you finally find them, train them up and have your team running at it’s best, supporting and boosting your business, the very last thing that you want is for people to leave.

A high staff turnover means that your company is always starting again. It’s spending far too much on recruitment and training, and that it always feels understaffed and on the back foot. It means that your team never gets the chance to gel and to start working smoothly. This is a problem that many small businesses have because ether simply can’t afford to pay the best staff what they deserve. They go off seeking more money and greater chances to grow, and you get left behind. But, it doesn’t need to be this way. A HR consultant can help you to find ways to retain the best staff, but here are some tips to help you in the meantime.

Don’t Focus on Money

Many small businesses make the mistake of either paying their staff more than they can afford, hurting their business in the process, or allowing themselves to feel bad that they can’t pay their team what they think they deserve, instead of finding other ways to reward their hard work.

Money isn’t the only way to reward and incentivise. Staff days out, cheap perks, discounts, employee of the month benefits, longer breaks and extra time off are all fantastic ways to show your staff that their hard work has not gone unnoticed.

Say Thank You

Of course, the best, and cheapest way to show your staff that you are grateful is saying thank you. Say thank you at the end of each shift. Take the time to tell them that you have noticed when they’ve done something great and focus more on the positives than any negatives. Create a happy and peaceful place to work, and they won’t want to leave.

Offer Flexible Working

More staff than ever need flexible working if they are going to happily hold down a job without having to make other sacrifices. So many big businesses claim to offer flexibility. But, most don’t really. Offer your staff truly flexible working and try your best to understand their needs, and they’ll be afraid to leave in case they never find the same levels of flexibility anywhere else.

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